Worried about booking tickets in the current situation? Please remember that if we have to cancel any of our screenings for any reason you will receive a full refund including all booking fees.
Due to the uncertain nature of the cinema sector during covid19, we are only opening tickets sales for each film 2 weeks before each screening, this is to avoid us having to process too many refunds for people who've booked in advance. Sign up for our e-mail newsletter which confirms each screening by contacting us here.
As visiting the cinema is very different to how it was before, we have changed our prices and ticket options.
All seats are currently just £5 each (Except for the sofas which cost £12 but can seat 2 people. You didn't know about the sofas? Read on!).
Unfortunately we are not selling Season Tickets for our current season. We will look at this again in the future when things are more normal.
We are now using allocated seating and customers must sit in their allocated seat, this is to ensure correct social distancing at all times. Because our systems have changed there is a guide below on buying tickets.
Tickets for all our films are available through ticketsource, a ticket selling system used worldwide by many different venues. We know many of you won't have bought tickets from us online before, but we suggest you give it a try. To buy online, read the guide below then click the 'Finally Buy Tickets' button at the bottom of the page. If you are unable to buy online you can contact us to reserve tickets, but please only do this as a last resort (We will reserve you a ticket in the most convenient seat and you must sit in that seat, no getting choosy!). You can buy a ticket in person on the night but we suggest contacting us on the night to check seats are available. Reserved and walk up tickets will need to be paid for using a contactless bank card and will be in an allocated seat.
Don't worry if you can't produce your ticket on your mobile phone or tablet on the night, we'll have a list of customers and will know you've booked, just make a note of the seat numbers when you book and we'll work out something, it'll all be fine!
Guide to buying tickets online
Because our online ticket selling page looks a little different, here's a few notes to guide you through the process. You might find it easier to open the tickets page on a new tab while you're reading this, to do that just click here.
When you go onto our ticket selling page you'll see a list of all the films currently on sale with the titles on the left hand side, click the 'BOOK NOW' button on the right hand side of the page for the film you want to buy tickets for.
You'll then see this on your screen
This top row of 5 dots represents a row of five 2-seater sofas, each with a screen either side.
These sofas cost £12 each to sit on, if 2 people sit there the total price is still £12. No social distancing is required either side of these sofas due to the screens. You only need buy 1 ticket for these sofas, no matter wether 1 or 2 people are sitting there.
This lower set of dots represent the standard seats in the auditorium, these seats cost £5 each. When a seat or group of adjacent seats is bought, the seats either side are automatically blocked off to ensure social distancing. Seats do not need to be blocked off in front and behind as the rows are already spaced apart much more than before.
To buy seats simply hover your cursor over whichever section you want to buy seats in (Back row sofas or standard seats.) then click on and go onto choosing how many tickets you'd like to buy. A new drop down menu will pop up and at this point you choose the number of tickets, then click on 'next>>' at the bottom right and you'll go onto the next screen to choose your seats. If a seat is coloured orange it's available, if it's grey it's either been bought or blocked off to ensure distancing. You must sit in your chosen seat. Make a note of your row and seat number.
TO ENABLE US TO SELL AS MANY TICKETS AS POSSIBLE (AND THEREFORE KEEP GOING!) WE ASK THAT YOU CHOOSE THE NEXT AVAILABLE SEAT WHEREVER POSSIBLE, PLEASE DON'T LEAVE GAPS.
REMEMBER THAT APPROPRIATE SOCIAL DISTANCING WILL ALREADY HAVE BEEN APPLIED BY THE TICKETING PAGE, YOU DO NOT NEED TO LEAVE ANY SPACES BETWEEN YOUR TICKETS AND OTHER AVAILABLE SEATS. DOING THAT MAY MEAN WE ARE UNABLE TO SELL ENOUGH TICKETS TO BE SUSTAINABLE.
(Sorry for the capitals!)
Finally, having done all that, just remember to turn up on the night with a facemask (Unless exempt) and enjoy a great film. Current advice is that you must wear the mask when moving around the cinema and during the film, only removing it to eat or drink. Best check the most up to date COVID19 guidelines at kinokulture's website here.
Any questions? Drop us a line at firstname.lastname@example.org and we'll get back to you. We're very friendly and appreciate this is all very different to how we used to operate, so we'll do everything we can to help.
Now buy some tickets!